Frequently asked questions about ” Fast Courier Australia”

• Where is Fast Courier based: Our headquarters are in Brisbane however we have offices in Sydney and Melbourne.  Our business address is Level 1, 895 Ann Street Fortitude Valley 4006. Queensland Australia. This is an office location and is not for deliveries or drop offs of any kind.

• What is your telephone number ? Fast courier’s telephone number is 1300856836 – This number is not for quotes as we handle thousands of transactions online.

• How do I log in to my dashboard ? Easy please refer to your welcome email dispatched when you booked your first shipment. Otherwise please email login@courierquotes.com.au

• Do you deliver nationwide ? Yes we provide instant prices to every postal code in Australia.

• Does Fast Courier offer metro or local courier services? Yes we offer both city , intra state and interstate courier delivery services.

• I have a website and would like to install a shipping calculator on my shopping cart can you help? Yes we specialise in website calculators please contact our assistance line for the DIY shipping module kits for common platforms.

• Are you Australian owned ? Yes we are 100% Australian owned and operated helping Australians save on courier and freight costs.

• How long have you been operating for ? We started helping Australians save money on freight in 1996 however went online in 2008.

• Does your courier company cater for home pickups and deliveries ? Yes our system has business and residential pickup options available.

• Do I have to buy coupons or ship a certain amount with your system? No we do not have any minimum shipping requirements. Large shippers can apply for discounts with our system with evidence of larger trading volumes.

• Does your company provide the track and trace label to apply to the shipment? Yes we create a trackable shipping label please ensure the label is stuck to the item for pickup and delivery.

• Does Fast Courier provide tracking and trace? Yes you can track your item via our shipping dashboard. Login instructions are provided in your welcome email sent upon sending your first shipment.

• Can I apply special notes to the courier shipment? Yes you can write notes when booking your shipment – these notes are sent via a data exchange to the carrier. It is not gauranteed that the notes will be followed.

• What payment forms are accepted by Fast Courier ? We accept all major forms of credit card. Receipts are available via your dashboard instantly.